General
[accordion] [accordion-item title=”Do you charge saale tax? How much is sales tax?”]At present, we collect sales tax for almost all states to comply with the Wayfair state sales tax ruling.
The amount of sales tax depends on the rates in your respective state and district.
[/accordion-item] [accordion-item title=”What are my payment options?”]CarParts.com offers a wide range of payment options to make your shopping experience more convenient. Accepted payment methods include:
- All Major Credit & Debit Cards: Visa, MasterCard, American Express, and Discover
- PayPal
No, we don’t offer print catalogs. We’ve focused our efforts on building an online catalog that’s easy to navigate and paired with a secure shopping cart so you can enjoy a quick, stress-free shopping experience.
[/accordion-item] [accordion-item title=”How secure is my personal information?”]We understand that the safety of your personal information is important to you, which is why we have taken steps to provide a safe and secure shopping experience. We can guarantee the safety and protection of your sensitive payment information by processing online payments through Braintree, a PayPal service that is Level 1 PCI DSS compliant (the highest level of certification in the industry). For more information, please visit our Privacy Page.
[/accordion-item] [/accordion] [/col] [/row] [/section] [section] [row] [col span__sm=”12″]Orders
[accordion] [accordion-item title=”How do I view my order status?”]- Click on the menu button on the top right-hand corner of the site.
- Select “Track Order” from the menu.
- If you are logged in to your account, the page will show a list of all your current and past orders. If not, enter your email address and order number, then click “Track Order.”
- Once you click “View Order Status,” you will be directed to an “Order Details” page where can find a summary of your order.
- Click on “Track Item” and you will be routed to the courier’s tracking page.
Yup! Once your package is shipped out, a tracking number will be sent via email.
[/accordion-item] [accordion-item title=”When will I be billed?”]After you place your order, your credit card’s issuing bank will place an authorization hold on your account for the entire amount of the purchase. This is only a pre-authorization and not a charge. You are charged only when the merchandise ships.
[/accordion-item] [accordion-item title=”Do you ship outside the United States?”]CarParts.com only ships within the continental United States.
[/accordion-item] [accordion-item title=”What is your shipping policy”]Please click here to see our full shipping policy.
[/accordion-item] [/accordion] [/col] [/row] [/section] [section] [row] [col span__sm=”12″]Returns
[accordion] [accordion-item title=”What is your returns policy”]All parts have regular tear wear like light scratches and dirt.
All parts are SALVAGE (RECYCLED 
). We don’t have VIN NUMBERS avaiable. SORRY FOR THE INCONVENIENCE.
All parts are final sale please make sure to check and review all the information before place your order.
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